How to use the dispute process?

Despite our best efforts, you’re likely to still have a disagreement over a parental expense. Whenever presented with a bill (except child support) you’ll have the opportunity to pay, dispute, or dispute a portion. The dispute process is straight forward. The disputing party starts by offering an explanation. The bill sender will be sent the explanation and will choose to respond or forgive the bill. If the bill is not forgiven the sender can offer additional explanation or documentation for the payer to review. The disputing party then can choose to pay or “document” the dispute and offer a final explanation for non-payment.

The entire dispute process is documented in DComply reporting therefore it is in your best interests to be polite, be fair, and be respectful of your parenting agreement.